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We get shipments of mostly Name Brand products from leading online and brick-and-mortar retailers.
We do not open any boxes; all items are untested and sold As Is.
Our items arrive in varied conditions including New in Box, Open Box, Damaged Box, Undeliverable Shipment, Overstock, Closeout, Surplus, Damaged Item, and Returns. Some items are brand new and have never been opened, others may be missing hardware or used. Sometimes the shipping box is damaged, but the product inside is fine.
Since many items arrive in plain brown boxes, we use stock photos. Stock photos and item descriptions come from the manufacturer or retailer. Please do not rely only on the stock photos. When we can, we include photos of the actual box, any known damage, and/or the item. Look carefully at all photos and take advantage of the Inspection Date - it is the best way for you to see exactly what you are bidding on.